Tuesday, September 20, 2005

Part 1 of 2: The eBay User Profile

I'm posting an article by a guest writer this afternoon. I heartily endorse the concepts and products hereafter (in fact, we talk about these in the book at length). I'll post Part 2 tomorrow morning

Part 1 of 2: The eBay User Profile
by Jen Cano, eBay Certified Consultant

Ever wonder what the eBay user profile is? I recently got my hands on a report from eBay about this very subject, and thought I’d pass some of the highlights on to you. (For the full report, go to www.ebay.com/sellercentral/buyers.pdf.)

So, without further ado…

How Many Are Coming?
eBay has determined that just over one third of all Internet users (not just shoppers) visit eBay once every month. They also state that they reach more people in the United States than any other eCommerce property. What does that mean for you and me?

I can think of a few ways we can seize even greater opportunities on the Internet. First, with so many shoppers, eBay becomes not just a place to sell, but a place to be seen and a market to study. If, for instance, you have an independent website, eBay can become just as important for building your customer base as search engines are.

Second, since such a large percentage of Internet shoppers shop on eBay, eBay now represents the perfect place to research and test market which products might do well on other markets.

This is an opportunity not just to sell a lot of auctions, but to grow your business.

When Are They Coming?
eBay’s report says that Mondays are the most busy days, boasting over 16,000 visitors on average, with Sundays at a close second. They state that a well-timed ten-day auction could include two Mondays, giving you better visibility than on any other auction schedule.

While these statistics are true for shoppers, they don’t really tell us anything about buyers. In other words, to make sound selling decisions, you need to determine when people are buying, and not just shopping for, your products. A thorough analysis of when buyers are buying would mean completing research on your particular product and category, using a tool such as HammerTap’s DeepAnalysis.

Stay tuned for Part 2 tomorrow.

About the Author
Jennifer Cano is a certified eBay consultant and Senior Editor for Bright Builders, the makers of HammerTap. She is also an editor for eBay Radio.

© Bright Builders, 2006

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